Communication Skills – Set 2 January 29, 2025 by aasi 0% Report a question What’s wrong with this question? You cannot submit an empty report. Please add some details. 1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950 Communication Skills – Set 2 Dear ! This is Communication Skills – Set 2 Quiz and it contains 50 questions. Keep Learning! 1 / 50 1) The message may be misinterpreted because of _________. Distractions Barriers Noise Distortions 2 / 50 2) In oral presentation outside your organisation you must first give the audience a ______ of your organization. Forword view Front view Flash back Background 3 / 50 3) 1. The best first line of defense when you meet a difficult customer is _________ bring sympathetic to him. 2. Tack ling a customer who is not satisfied with the treatment he has received needs __________ hearing. Anger, Impatient Reading, Doctor Patient, Listening Listening, Patient 4 / 50 4) Communication is a part of ________ skills. Rough Hard Short Soft 5 / 50 5) A noun may be defined as the name of a ___________, ___________or __________. Building city, town Person, place or thing Animal, city fruit Fruit, city, cat 6 / 50 6) _______________ communication includes tone of voice body language, facial expressions etc. verbal Nonverbal notice letter 7 / 50 7) People cannot interact with each other without ________. Voice Transport Communication Loudspeaker 8 / 50 8) The Christian sign of the ____ is a gesture pertaining to religion and spirituality. Minus Plus Cross Division 9 / 50 9) The information which is transferred to the receiver has to be interpreted this process is called ___________. Encoding Opening Closing Decoding 10 / 50 10) A __________ is defined as the name of a person place or thing. Adverb Noun Verb Pronoun 11 / 50 11) When there is similarity of background between the sender and the receives such as age, language nationality, religion, gender then this is called _____________ context. Social Dynamic Cultural Physical 12 / 50 12) The _______________ is the person who transmits the message. Receiver Driver Cleaner Sender 13 / 50 13) The person who transmits the message is called the _________ . Taker Gives Receiver Sender 14 / 50 14) A noun that dandies neither a male or a female is ___________ gender. Common Feminine Neuter Masculine 15 / 50 15) Proper nouns always begin with ________letters. Capital Small Running Numerical 16 / 50 16) Our dress code is an example of _____________ communication. Verbal Written Nonverbal Spoken 17 / 50 17) The semantic markers used to indicate the development of ideas or to list the ideas arethe semantic markers used to indicate the development of ideas or to list the ideas are : 1. Primarily 2. Secondly 3. Finally 4. Consequently 1, 2, 4 3, 2, 4 1, 2, 3 1, 3, 4 18 / 50 18) A circular or notice may be issued by only _____ designated for the purpose Peon Officer Typist Clerk 19 / 50 19) The nouns which cannot be felt, seen or heard are called ___________. Common Collective Abstract Proper 20 / 50 20) Understanding __________different parts of speech forms the base of leaning grammar. Six Seven Five Eight 21 / 50 21) According to hoben communication is the ________ interchange of thought or idea. Audio Visual Verbal Written 22 / 50 22) Countries when referred to by names are also considered ____________. Neuter Common Feminine Masculin 23 / 50 23) In oral communication the speaker can observe the listener’s _________ to what is being elated. Rejection Reaction Response Reset 24 / 50 24) 1. Right environment is important because it will help the listener focus on what he is listening and avoid __________. 2. When you are too _________ involved in listening you tend to hear what you want to hear & not what is actually said. Distractions, Physically Distractions, Emotionally Attractions, Physically Attractions, Emotionally 25 / 50 25) Once the message is encoded in a desired format it is transferred through a medium called _________ Channel Way Media Medium 26 / 50 26) is the vital part of the letter which to as good as wishing the person. Reference Enclosure Subject Salutation 27 / 50 27) Communication is a non-stop ____________. Plan Programme Paper Process 28 / 50 28) Message is any signal that triggers the response of a _________ Receiver Sender Cleaner Driver 29 / 50 29) _____________ is the person who notices and decodes and attaches some meaning to a message. Cleaner Driver Receiver Sender 30 / 50 30) Communication strengthens _________ & __________ relationship is an organization. Employer-Employee Mother-Child Mother-Employer Employer-Father 31 / 50 31) While talking to friends you do not pay attention to the skills of _____ Communication. visual Oral audio Written 32 / 50 32) The environment in which the transmitter or receiver are should be __________ Complex Complete Competent Compatible 33 / 50 33) It is of paramount importance that one need to construct a __________sentence in the day to day affairs. Wrong Night Correct Incorrect 34 / 50 34) _________ refers to all these factors that disrupt the communication. Nonsense Noise Nobody Nowhere 35 / 50 35) 1. Use of a foreign language is a linguistic or ___________ barriers, 2. Multiple meaning of words can create ________ barriers, 3. Lack of coordination between department causes ________ barriers, Cultural, semantic, organizational Noise, physical, individual Semantic, cultural, individual Channel, cultural, semantic 36 / 50 36) Environmental barriers are the same as ___________ noise. Physiological Sociological Physical Psychological 37 / 50 37) The response to a sender’s message is called _________. Food Food bank Back Feedback 38 / 50 38) The language of the report should be ________. Casual Loose Formal Formality 39 / 50 39) Difference in values and perceptions which may effect the interpretation of the message by the receiver is called ________ barrier, A tendency to judge, evahiate, approve or disapprove the views is called _________ barrier, Semantic, cultural Channel, environment Environmental, channel Cultural, channel 40 / 50 40) Which of them is required as a skill while reading All of the these Ability to interpret Reason for reading Knowledge 41 / 50 41) Letter, e-mail telephone are examples of __________. Message Channel Feedback Encoding 42 / 50 42) ___________ context refers to the similarity of backgrounds between the sender and the receiver. Chronological Social Physical Cultural 43 / 50 43) Personifications of strength and violence are considered as __________ gender. Masculine Feminine Common Neuter 44 / 50 44) ______________nouns require capitalization only if they start the sentence or are part of a title. Abstract Proper Common Collective 45 / 50 45) Articles in English may be classified are _________&__________. 1. Specific 2. Concrete 3. Definite 4. Indefinite 2, 3 3, 4 4, 1 1, 2 46 / 50 46) The plural of hero is None Heroes Heros Actor 47 / 50 47) ___________ context refers to the relationship between the sender and the receiver. Physical Social Cultural Chronological 48 / 50 48) In oral communication there is a possibility of immediate __________. Reaction Reset Response Refection 49 / 50 49) All communication events have a ___________. Start Resource End Source 50 / 50 50) The __________ are used to present using overhead projectors. 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