Communication Skills – Set 1 January 29, 2025 by aasi 0% Report a question What’s wrong with this question? You cannot submit an empty report. Please add some details. 1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950 Communication Skills – Set 1 Dear ! This is Communication Skills – Set 1 Quiz and it contains 50 questions. Keep Learning! 1 / 50 1) In a job application. Which of the following statement is True(T) or False(F) are given below. 1. Write the name of the person who you are addressing in the salutation. 2. Write the vacancy you are applying for in the subject. 3. After your signature there is no need to write your full name clearly. TFT FTF FFT TFF 2 / 50 2) The main parts of an agenda are ________ and _________. A.Heading Body Both None 3 / 50 3) _________ you can take a horse to the pond, __________ can make it drink. Neither, either Neither, or Either, or Either, nor 4 / 50 4) In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below. 1. We should not maintain eye contact 2. We should be emotionally involved 3. Avoid distractions TTT FFT TFT FFF 5 / 50 5) 1. ________ is used before ‘university’ 2. ________ is used before ‘hour’ An, A A, An The, A An, The 6 / 50 6) In business letters, Which of the following statement is True(T) or False(F) are given below. 1. Signature is placed above the complimentary close 2. Salutation is written after the address TT FF TF FT 7 / 50 7) Usually the business letter is drafted in two styles. Blocked, Unblocked Blocked, Semi-blocked Unblocked, Semi-blocked None 8 / 50 8) Which of the following statement is True(T) or False(F) are given below. 1. Plural of ‘I’ is ‘Me’ . 2. Plural of ‘I’ is ‘We’ . FF TF FT TT 9 / 50 9) 1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer. 2. We should always __________ the customer for calling & complaining. Passive, impatient, slap Patient, active, thank Impatient, passive, thank Passive, active, thank 10 / 50 10) Which of the following statement is True(T) or False(F) are given below. 1. When you invite any guest to a function you have to clearly write the time and Venue 2. It is bad business etiquette to write any acceptance or declination of an invitation. TF FF TT FT 11 / 50 11) Which of the following statement is True(T) or False(F) are given below. 1. Paraphrasing aims to shorten the length of a text. 2. Paraphrasing changes the meaning of the text TF TT FF FT 12 / 50 12) In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below. 1. Always be sarcastic angry or threatening 2. Write a long complaint letter 3. Send original documents TTT FTF TFT FFF 13 / 50 13) Which of the following statement is True(T) or False(F) are given below. 1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey. 2. When the listener is intercepting that means he / she is a good listener. TF TT FF FT 14 / 50 14) Arrange the steps involved in listening 1. Giving meaning to the data 2. Reconstructing 3. Processing the data A – B – C B – C – A C – B – A B – A – C 15 / 50 15) When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below. 1. Be prepared have a pen, notepad 2. Do not answer the phone quickly 3. Do not give the call your full attention. TTT FFF TFF FTT 16 / 50 16) Which of the following statement is True(T) or False(F) are given below. 1. If the tone of the voice and body language are negative the communication will pass. 2. Semantic barriers mean that different words may have different meaning in different cultures. 3. Correct choice of channel is one of the main barriers to communication. TFT TTT FFF FTF 17 / 50 17) Which of the following statement is True(T) or False(F) are given below. 1. Semantic markers like it is worth noting is used to indicate the relative importance of different items. 2. For illustrations and examples semantic markers like primarily secondly are used 3. To express a time relationship we use- so, thus, hence. TTT FFF FTF TFF 18 / 50 18) Which of the following statement is True(T) or False(F) are given below. 1. By using a dissolve unit and two slide projectors it is possible to create a transition fade in and out effect. 2. Slide are more effective in well-lit-room. 3. Audiences consider slides as more professional. TFT FTF FFF TTT 19 / 50 19) Which of the following statement is True(T) or False(F) are given below. 1. Your’s truly 2. Yours truly FT TT TF FF 20 / 50 20) Which of the following statement is True(T) or False(F) are given below. 1. Concentration requires willingness and practice. 2. While listening to a speaker you can involve yourself in multi tasks. 3. Practicing active listening helps to develop concentration. FFF TFT TTT FFT 21 / 50 21) 1. ________ of these belong to the landed gentry. 2. ________ of the boys could get the prize. Each, every Each, either Every, each Either, each 22 / 50 22) Which of the following statement is True(T) or False(F) are given below. 1. The best policy is to ask for identify of the person or the other end first before announcing your identity. 2. Never leave a caller or hold. 3. Use simple language, avoid slang technical ferns. TFT FFF FTT TTT 23 / 50 23) Which of the following statement is True(T) or False(F) are given below. 1. The resume should be official and not general. 2. Never give a brief about your experience and skill in the levering letter of a job application. 3. You must always send your original documents in a resume as an enclosure. TTT TFF FTT FFF 24 / 50 24) In making notes _________ and _________ are of outmost importance. Clarity, organization Mistiness, organization Mistiness, unclarity Foggy, organization 25 / 50 25) Countable nouns are those nouns which. 1. Cannot be counted 2. Things that exist as separate and distinct individual unite TF TT FT FF 26 / 50 26) Resume must include 1. Your skill 2. Your aims goals 3. Your projects, researches 1, 2 2, 3 3, 1 All of the these 27 / 50 27) Which of the following statement is True(T) or False(F) are given below. 1. Pay attention to the appearance of the speaker instead of the subject. 2. Jumping to conclusion at the beginning of the speech without waiting for the speaker to complete the communication he intends to pass is a quality of a good listener. TT FF TT TF 28 / 50 28) Which of the following statement is True(T) or False(F) are given below. 1. Professional reading is done when you need is continue learning and studying so that you develop your own thinking and skills. 2. Action reading is done when you do not need to do something concrete in the not too distant future after you have read. 3. A reader can understand a text only when s / he actively uses his / her mental abilities. TTT TFT FTF FFF 29 / 50 29) Professional reading is done when you need to continue _________ and ________ to develop thinking skills Learning, studying Learning, speaking Reading, speaking Speaking, listening 30 / 50 30) Which of the following statement is True(T) or False(F) are given below. 1. Abstract nouns cannot be seen, felt or heard 2. Common nouns identify the particular variety 3. Collective nouns take a plural verb FFF FTF TFF TTT 31 / 50 31) Prior to note taking there is the aspect of _________ or _________. Listening, Writing Writing, Speaking Speaking, Reading Reading, Listening 32 / 50 32) Uses of overhead projector, Which of the following statement is True(T) or False(F) are given below. 1. Helps speaker have eye contact with the audience. 2. Provides different access to the presenter. 3. Helps to focus audience attention. FTF TFT FFF TTT 33 / 50 33) when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below. 1. Ask the person who picks up the phone that who is at the other end of the telephone. 2. Do not give your identity 3. Speak directly to the person without knowing who he is TFF FTF FFF TTT 34 / 50 34) In a job application, Which of the following statement is True(T) or False(F) are given below. 1. Write the name of the person who you are addressing in the salutation. 2. Write the vacancy you are applying for in the subject. 3. After your signature there is no need to write your full name clearly. TFT FFT FTF TFF 35 / 50 35) Which of the following statement is True(T) or False(F) are given below. 1. The press release is written in first person. 2. List your jobs in a resume in reverse chronological order. 3. The heading of the press release should be in one sentence. FTT TFT FFF TTT 36 / 50 36) Arrange the steps in SQ3R technique 1. Recall 2. Question 3. Survey 4. Reading 5. Review 3 – 4 – 1 – 2 – 5 1 – 2 – 3 – 4 – 5 5 – 1 – 2 – 3 – 4 3 – 2 – 4 – 1 – 5 37 / 50 37) During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Leave the caller on hold 2. Be courteous 3. Transfer the call always do not handle is yourself TTF FFF FTF TTT 38 / 50 38) When we read aloud our concentration is divided between ________ and _________. Listening, Hearing Hearing, Reading Reading, Speaking Speaking, Listening 39 / 50 39) Which of the following statement is True(T) or False(F) are given below. 1. While writing business letters one should directly focus on the message to be told. 2. Use old fashioned stuffy phrases and long sentences. TT TF FF FT 40 / 50 40) T/F (Singular & Plural ) 1. Tax – tax 2. Baby- babies TT FF TF FT 41 / 50 41) During a telephone communication, Which of the following statement is True(T) or False(F) are given below. 1. Be expressive 2. Be distinct 3. Do not be pleasant TTT TTF FFF FTT 42 / 50 42) Which of the following statement is True(T) or False(F) are given below. 1. Tomato , boy tree , man are plural 2. Tomatoes, boys, trees, and men are plural TF FT FF TT 43 / 50 43) Points to be kept in mind while writing apology letters. Which of the following statement is True(T) or False(F) are given below. 1. Take full responsibility of the problem caused 2. Be dramatic while apologizing TF FT FF TT 44 / 50 44) Which of the following statement is True(T) or False(F) are given below. 1. In a press release the heading should not be written in capitals. 2. The heading should be long. 3. Put an exclamation at the end of the heading. TTT FTF FFF TFT 45 / 50 45) 1. While listening we should not let our mind wander, so we should avoid __________. 2. We should focus on _________ not on the delivery style of the speaker. 3. In order to remain objective & open – minded we should avoid _________ involvement. Emotional, distractions, content Distractions, content, emotional Content, distractions, emotional Distracts, emotional, content 46 / 50 46) Which of the following statement is True(T) or False(F) are given below. 1. When we read a novel a comic strip a magazine it is extensive reading 2. When we read an article in order to write a review an it you read it intensively TT FF TF FT 47 / 50 47) An effective strategy for note – taking includes an ________ and ________ approach. Inefficient, systematic Inefficient, unsystematic Efficient, unsystematic Efficient, systematic 48 / 50 48) Which of the following statement is True(T) or False(F) are given below. 1. A text book is read only for the pleasure of reading it. 2. Reading is an encoding process of communication. 3. The intention of reading a medical report is to gain information. TFT FFF FTF TTT 49 / 50 49) During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Do not answer promptly 2. Be alert 3. Be natural TTT FFF TFF FTT 50 / 50 50) Reading for information may be both _______ and ________. 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